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The Virtual CMO podcast is sponsored by the strategic marketing consulting services of The Five Echelon Group.
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If you’d like to work directly with The Five Echelon Group and receive personal coaching and support to optimize your business, enhance your marketing effectiveness and grow your revenue, visit Five Echelon.com to learn more and schedule a free consultation.
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Welcome to The Virtual CMO podcast.
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I'm your host, Eric Dickmann.
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In this podcast, we have conversations with marketing professionals who share the strategies, tactics, and mindset you can use to improve the effectiveness of your marketing activities and grow your business.
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This week, I'm excited to welcome Jim Britt to the program.
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Jim is the author of numerous bestselling books and programs.
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Some of his many titles include Rings of Truth.
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Do This, Get Rich for Entrepreneurs, Do This, Get Rich for Network Marketers, Unleashing Your Authentic Power, The Power of Letting Go and Cracking the Rich Code.
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He is an internationally recognized business leader who is highly sought after as a keynote speaker for all audiences.
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Jim was recently named as one of the world's top 200 success coaches, the top 50 speakers in the world and presented with the best of the best award out of the top.
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100 contributors of all time to the direct selling industry.
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I think you're going to enjoy this wide ranging conversation with Jim Britt.
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Hey, Jim, welcome to this episode of The Virtual CMO podcast.
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I'm so glad you could join us today.
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Hey, well, thanks Eric.
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Glad to be here.
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You know, this is great because you're going to be my first guest.
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Of 2021, it just seems like so much has been crazy this past year.
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Everybody's sort of looking out to this new year with a fresh outlook.
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And so I think you're a perfect guest to have on here.
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I'd love to start out just to give the audience a little bit of background in terms of you.
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I'd love to hear just a little about your journey to becoming an entrepreneur.
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Have you always had this bug of entrepreneurialship?
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You know, I don't know if I have or not.
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I, I know, um, uh, my, my work ethic started when I was six years old.
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Um, I guess that was entrepreneurship as well.
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Uh, my family, basically, we picked cotton.
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Okay.
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And you've ever picked cotton it's so you probably have it.
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No, I haven't.
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I can't say I have,
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it's really hard work.
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We got paid 2 cents a pound.
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And a pound of cotton.
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Doesn't, I mean, it takes a lot of cotton to weigh a pound.
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You know, you could get a basket of cotton like this, you've got maybe three pounds.
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It, so, um, so as, as a six year old, my, my target was always to try to pick enough to make a dollar in a day.
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And, and, and, and I don't think I reached that until I was about eight.
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Uh, so that was my first work experience.
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And.
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You know, the whole family had to go pick cotton, my brother and two sisters, mother, dad, um, and probably today they would arrested my parents for childhood.
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We had to have the money basically and survive.
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So, uh, but I learned from that, that, that working hard, you know, physical work is not gonna, not going to get you ahead in life.
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If you gotta, you gotta work with your own two hands.
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I mean, nothing wrong with that.
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If that's something you want to do, but, um, But it's not going to get you ahead financially.
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So, uh, I kind of learned that deep down and then my second job, I dropped out of high school in the 10th grade.
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And my second job was working in a gas station, pumping gas, and I got paid a dollar an hour and I worked 60 hours a week, no overtime, and I'll never forget.
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I took on$52 and 10 cents every week.
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Uh, but I worked hard and, and I think I liked my job.
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I, I took pride in what I was doing.
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Uh, but again, uh, I worked hard, but I knew that wasn't going to get me anywhere, but deepen my mind.
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I'm throwing, you know, if I could only get the job down the street and the factory, um, working on the assembly line, that was kinda my dream job.
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And.
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One day, a fellow came in pumping gas and we got into conversation.
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Long story short, he worked at the factory and he was a supervisor and he said, you should come and apply.
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And I said, well, it takes a high school diploma.
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I don't have one.
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He said, you know, I'm a supervisor.
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I I'll pull some strings, got hired, went to work there 9,000 employees.
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And within six months, uh, they rated you on an efficiency rating.
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They'd give you this job to do, and you have so much time.
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Okay.
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Telephone switchboards, basically.
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Okay.
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Um, I was number one out of 9,000 employees.
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Well, that wasn't making any more money.
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He was of was four, four, 457%.
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So I was doing the job of 4.57 people on going, okay, well, this is not getting me anywhere either.
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I could see my future was.
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Not there, but again, didn't know where to go.
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And the way my entrepreneurship started out, um, one night I was working a swing shift, got off at 12, 1230 in the morning and fellow walks up to me and he said, Hey Brett.
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He said, you're going to work here the rest of your life.
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And I'm going, man, I don't know, maybe.
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And, and he said, come and go to this meeting with me.
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He said, I think it's something we could do to make some actions for money.
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And I said, well, what is it?
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And he said, I don't know, they just told me to come and bring somebody with me.
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And I said, well, I'm not your guy.
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I said, unless you can tell me what it is.
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He said, I'll tell you what you come with with me to the meeting tomorrow night.
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And he said, uh, I'll buy the beer afterwards.
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Oh, there you go.
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I said, well, what, time's the meeting?
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I went there for the beer, but I sat there and listened to a presentation.
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Uh, it was a direct selling company.
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And the second speaker, I'll never forget.
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He gets up and starts talking about how you make money.
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In in this business and he wrote the figure$2,000 a month on the board, which really piqued my interest because that was wealth to me.
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And I sat up and took notice and I started telling myself, I'm going to do this.
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Not only am I going to do it, I'm going to get rich doing it.
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And so the meeting was over.
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I found out it cost$4,000 to, to become one of their distributors.
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And, um, I only had$9.
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So I ended up going to 23 banks and loan companies to borrow the money.
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And finally, the 23rd one loan me the$4,000.
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And.
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The next I started business.
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I didn't know what to do.
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And the next year I ended up losing everything.
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I owned, I Apollo my cars, my furniture, everything.
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I had a wife, a child, a notice on my door saying from the sheriff saying, you gotta be out in five days.
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And I had 15 cents in my pocket.
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And.
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That was a turning point for me because somebody knocked on my door.
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I'm thinking it's probably a bill collector, but I had nothing to give them.
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So I opened it door and it was somebody from the company and they spent two hours with me and taught me what I was doing wrong and what I needed to be doing.
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And my business took off like a rocket.
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And the next 12 months I earned myself just shy of a million bucks.
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Oh my God.
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It can tell you how fast things can turn around.
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So I got the entrepreneurial bug, but then during that year, even I started a second business based on the money I was earning from the first one.
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So, uh, both of them together made me almost a million bucks.
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And, um, just, uh, I can't imagine now working for anybody, uh, I've been an entrepreneur for the last 45 years or so.
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That's so interesting to me, because it was a bit of school of hard knocks, the in order to get you on that entrepreneurial path.
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And yet we've got so many guests that we have on this show who are aspiring entrepreneurs, and I'm sure you see a lot in your coaching practices as well, that they have a great idea, but they just don't know how to make money from it.
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It's not enough just to have a good idea.
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Is it.
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No, it's not, uh, I mean, there's a lot of good ideas out there and if you don't act upon it pretty quickly and figure out how to get it out to the public, somebody else is going to have it because it seems like new ideas that come, come and go pretty fast.
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You know, somebody else's going to invent something.
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So, so yeah, you've got to, you've got to figure it out.
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And I think, you know, Uh, people need basically any entrepreneur needs PR marketing branding in a way to generate leads.
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And if they don't have those four things, then, uh, uh, to one degree or another depends on the type of entrepreneur it is.
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Um, but, uh, you just get left in the dust if you don't have those.
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So do you remember back what was or.
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The one thing or the couple of things that when you were pulled aside and they said, this is what you're doing wrong.
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If you would do these things right, you could change your business.
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What were those things?
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Yeah.
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And th this is probably one of the best marketing tools I ever got, actually the best advice that I ever got.
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Uh, and, and the funny thing is I don't even remember the person.
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I remember his first name.
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And, and, and I never saw him again, but what he first asked me what I've been doing.
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And I said, well, the training I got a year ago was your job is talking to people.
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If you talk a little, you learn a little, if you talk a lot, you'll learn a lot.
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I said, well, how much is a lot?
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You said 10 a day.
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I said, okay, I'll do the 10.
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So we didn't have any kind of tracking system or computers or anything else.
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So every morning I'd put 10 beans in my pocket and go out the door and talk to 10 people a day.
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And every time I'd talk to somebody I'd flip a bean away.
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So that was my tracking system.
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And for a year I did not miss a day talking to 10 people.
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Holidays, no exception.
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So.
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I said, well, I've talked in the last year, I've talked to 3,650 people.
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He said, well, let me ask you a question.
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He says, how do you know if you have a viable process?
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I said, well, I guess if they buy from you and he said, no, he said, uh, how do you know if they're even going to buy from even a possibility?
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And I said, I don't know.
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And he said, well, Obviously, you don't know, not there I've been in your jaws for 12 months and you haven't made any money, so you gotta be doing something wrong.
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He said here's one key.
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He said, in order to have a viable prospect, you've got to arrive at three destinations.
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He said, number one is, do they have a pain or problem?
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Number two, do they want to solve it?
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And number three, can you solve it?
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And you said, if they have a pain or a problem and they don't want to solve it, you don't have a prospect.
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And if they have one and they want to solve it, but you can't solve it, you don't have a prospect.
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So you've got to have all three of those things and, and he's, and I said, well, how do you know if they have a pain or a problem?
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And he said, well, it's certainly not what you've been doing.
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He said, you need to ask questions.
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And I said, what kind of questions?
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He said, you know, it really doesn't matter.
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I said, well, I'm confused.
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He said, you meet somebody new.
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You're at a party.
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You're on an airplane.
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You're at a coffee shop.
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He says, you meet somebody new and start spark the conversation.
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He said, what do you ask them?
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You live around here.
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What do you do for work?
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Uh, you know, are you married or do you have kids?
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What do you do for fun?
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You know, whatever.
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Uh, do you like fishing?
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Well, he said it doesn't matter.
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One question leads to something else.
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And, and that's something else will lead to something else.
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And I said, well, why would I want to do all of that?
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He said, you're trying to find out what their pain is.
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I said, well, they're not just going to give me their pain.
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He said, yes, they will.
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If you ask enough questions, do you like your job?
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No, that's a pain, definitely that you think you're worth?
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No, that's a pain.
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He said there they've got two kids ready to go to college.
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And it's going to cost a lot of money.
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That's a pain.
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He said, there's a lot, everybody's got pains.
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And he said, you know what?
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They'll share it with you.
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If you sincerely asked the question.
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So he said, I'm going to give you the key to success right here.
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He said, if you live your life this way, doesn't matter whether you're selling something or just living your life this way, every time you meet somebody, always be thinking, what can I do to help this person?
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And he said not about selling them something, not about making money off of them or any, it's just, what can you do to help this person?
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And he said, maybe it is that you're going to sell them something, but maybe it's not, maybe you're going to give them a referral.
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Maybe you're going to help them out in some way.
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Maybe you've got a knowledge that would benefit them and their family or whatever.
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He said, always be thinking that and.
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Quite frankly, that's what I've done for the last 45 years.
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It is practice those same principles.
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Exactly.
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It's amazing because when I talk to my clients, you know, these are the kinds of things that we go over and over again, because it seems like, although this isn't revolutionary in terms of this practice, you can pick up so many business books out there, right?
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And they will refer to similar kinds of concepts.
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So many people don't do it.
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I just, before this call, I was going through some email that I had received from unsolicited email and I had no idea why they were contacting me, but they were asking to schedule a call with me.
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You know, they haven't, they don't know what any of my pain points are.
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They don't know anything about it.
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They don't even know anything about my business yet.
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Somehow they think they have something so great to offer that I should schedule time in my day to have a call with them.
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Exactly.
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This isn't a random thing that happens, right.
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This happens all the time.
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It's persistent.
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So I gather, I mean, what have you written, uh, is it like 15 books now?
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15 books.
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And I'm sure a lot of these messages are the core to what you're talking about in these books.
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They are, they are.
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And, uh, yeah.
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I mean, even if you're, if you don't have direct contact with somebody and you're writing a sales piece or an ad or something like that, uh, the same thing has to happen.
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You've got to you've, you've got to, you've got to get the client or the prospect.
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Too in their own mind to, to ask the question to themselves, basically.
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Sure.
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You've, you've got to, if somebody's in a certain type of business, well, what are their potential pains?
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And, and I, I learned with general audiences that, uh, there's only about six problems in the whole world and everybody thinks theirs is unique, but there's only a half a dozen and.
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Yeah.
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So there's a billion people out there with the same problem, but it's really connecting with the people, um, on a level that gets them to ask that question in their own mind.
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Uh, if you can't get in front of them and, and, and speak with them.
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And, you know, I think the reason, a lot of people don't.
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Accomplish what they set out to accomplish.
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Um, I discovered, uh, not only through my own experience, but from experiences, some very high level people, very successful people that I I've known over the years and still know, um, that there's, there's a half a dozen things that is required.
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Call them traits, whatever you want, but a half a dozen things required.
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To accomplish anything you want to accomplish in life.
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And when you look at, um, the things that you have accomplished, chances are you've used those six things you might get by with five on some of them, but typically it takes all six things.
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If you want to get ahead, um, in a big way and those things, number one, I mean, I look back at my.
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My first experience.
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Well, how many people would go and talk to 10 people a day for a year and get 3,650 people that told them no, and not give up.