WEBVTT
00:00:01.947 --> 00:00:08.310
The Virtual CMO podcast is sponsored by the strategic marketing consulting services of The Five Echelon Group.
00:00:08.577 --> 00:00:22.940
If you’d like to work directly with The Five Echelon Group and receive personal coaching and support to optimize your business, enhance your marketing effectiveness and grow your revenue, visit Five Echelon.com to learn more and schedule a free consultation.
00:00:24.702 --> 00:00:26.952
Welcome to The Virtual CMO podcast.
00:00:27.193 --> 00:00:28.928
I'm your host, Eric Dickmann.
00:00:29.263 --> 00:00:41.622
In this podcast, we have conversations with marketing professionals who share the strategies, tactics, and mindset you can use to improve the effectiveness of your marketing activities and grow your business.
00:00:41.673 --> 00:00:44.612
This week, I'm excited to welcome Jeff Baker to the podcast.
00:00:44.792 --> 00:00:48.122
Jeff is an accomplished SEO expert and digital marketer.
00:00:48.423 --> 00:00:53.552
He is also the chief marketing officer at one of the world's largest content marketing agencies.
00:00:53.552 --> 00:00:54.273
Brafton.
00:00:54.662 --> 00:01:04.623
Jeff has built an impressive list of accomplishments in his 10 years of digital marketing is passion is making SEO accessible to everyone in a way that's unintimidating and fun.
00:01:04.862 --> 00:01:08.673
He likes to share his knowledge on his own podcast, Above The Fold.
00:01:08.757 --> 00:01:16.801
Jeff has also a digital nomad and has some really great practical SEO tips for you today Jeff welcome to The Virtual CMO podcast.
00:01:16.831 --> 00:01:18.631
I'm so glad you could join us today.
00:01:19.031 --> 00:01:20.840
Hi, thanks for having me, looking forward to it.
00:01:21.290 --> 00:01:25.521
So I wanted to start out and understand what is the wifi tribe.
00:01:25.947 --> 00:01:35.495
So I'm part of a company called wifi tried and what it is, it's a community of people that are all remote workers in some sense, like a lot of them are.
00:01:35.885 --> 00:01:38.525
Our developers lends itself well to that.
00:01:38.525 --> 00:01:42.484
Some people are marketers such as myself, we even have a brain surgeon who works remote.
00:01:42.545 --> 00:01:44.765
We have a lawyer that works for mode as well.
00:01:44.864 --> 00:01:51.575
It's just people that are location independent, and don't have to go into a, like a nine to five typical building.
00:01:51.635 --> 00:01:52.775
They come, they can work remote.
00:01:52.834 --> 00:01:54.837
They could work online and that's me basically.
00:01:55.316 --> 00:01:59.397
So the way it works is that this company will set up what they call chapters.
00:01:59.427 --> 00:02:03.686
So every month there are different locations around the world that you can sign up for.
00:02:03.746 --> 00:02:15.947
So for example, this is pretty pandemic obviously, but for example, we've got August coming up and you'd be able to slice from Lisbon or Rio or Bolivia or somewhere in Mexico.
00:02:16.157 --> 00:02:16.516
And.
00:02:16.967 --> 00:02:22.817
What you get is you get a month long experience with other similarly minded people, remote workers.
00:02:23.276 --> 00:02:26.486
you got accommodations, nice housing and guaranteed good internet.
00:02:26.817 --> 00:02:28.257
And you have a normal workweek.
00:02:28.377 --> 00:02:29.697
You go and work with those people.
00:02:29.831 --> 00:02:34.211
get inspired because they're from different backgrounds and they're all just naturally curious about this kind of stuff.
00:02:34.662 --> 00:02:36.431
And, on weekends you explore.
00:02:36.912 --> 00:02:37.901
The new place that you're in.
00:02:38.111 --> 00:02:40.901
So for example, last year it was a Columbia.
00:02:40.961 --> 00:02:45.262
I did Bolivia, Costa Rica, Mexico, and a little bit of Paraguay.
00:02:45.502 --> 00:02:50.382
So on the weekends, you get to go out and meet the locals and see all the local, all the local stuff.
00:02:50.532 --> 00:02:52.151
So let's just a fun way to work and travel.
00:02:52.686 --> 00:03:07.795
That's so interesting because you're now the second guest that I've had on that has been part of a similar organization that basically sets up this digital nomad experience, but take some of the work out of it and being able to provide you a place in the connectivity.
00:03:07.846 --> 00:03:09.526
It sounds really awesome because.
00:03:09.795 --> 00:03:19.066
Being a digital nomad I think is going to be increasingly popular, especially now that we've gone through COVID and more people have started to experience remote work.
00:03:19.246 --> 00:03:22.066
How has that been for you at Brafton?
00:03:22.355 --> 00:03:25.566
has the company really adopted remote work for its workers?
00:03:25.966 --> 00:03:29.056
For the most part, we can do everything that we need to do remote.
00:03:29.455 --> 00:03:42.165
Probably always have been, but there's this shifting mindset, especially all across the world now, especially, but with Brafton over the past, Five years or so seeing that everything that we need to do, we can get done online.
00:03:42.195 --> 00:03:43.725
We are a content marketing agency.
00:03:43.786 --> 00:03:45.406
Would your digital marketing and content marketing.
00:03:45.406 --> 00:03:48.195
So there's very few things are required to be on location.
00:03:48.556 --> 00:03:50.716
Visiting clients, you can do that over zoom.
00:03:50.746 --> 00:03:52.725
Now I'm writing content.
00:03:52.756 --> 00:03:56.566
You're always able to do that over the web, doing podcasts and do that over the web.
00:03:57.015 --> 00:04:00.575
And, I think a lot of companies are looking at it like, yes, it is.
00:04:00.665 --> 00:04:08.256
It is nice to have a physical location where maybe you get like a shared workspace or something, but is it really necessary to spend all that money?
00:04:08.866 --> 00:04:10.846
look at downtown San Francisco rent.
00:04:10.906 --> 00:04:12.915
That's the closest major city I lived next to.
00:04:13.186 --> 00:04:16.065
You could be paying$100,000 a month upwards.
00:04:16.375 --> 00:04:17.858
but for what you know, like.
00:04:17.949 --> 00:04:36.519
You get, I'm sure you get to some of that in person comradery and all that stuff, but you could get that out of a shared workspace for one fifth, the cost and get your job done just as well, if not better or working from home because you're not distracted, not screwing around a lot, I think we're very similar to most companies that are realizing, Hey, we can actually manage remote.
00:04:36.759 --> 00:04:37.629
Pretty damn well.
00:04:38.028 --> 00:04:45.069
I think one of the, Drawbacks that some companies have felt about having a remote workforce is, how can I watch them?
00:04:45.069 --> 00:04:45.968
How can I monitor?
00:04:45.999 --> 00:04:48.848
How can I make sure that they're being productive?
00:04:49.309 --> 00:04:58.718
In your own work, how have you adapted to, moving around, being in different places and finding that time during the day to be productive?
00:04:59.658 --> 00:05:05.228
For me, it's It was specifically when I'm on a chapter on wifi tribe, I'm surrounded by professionals.
00:05:05.269 --> 00:05:06.528
These people work a lot.
00:05:06.588 --> 00:05:09.379
This is a group of strong work ethic people.
00:05:09.379 --> 00:05:14.028
And that just creates that environment where, when you're around these people, you want to work more.
00:05:14.119 --> 00:05:15.019
You want to.
00:05:15.649 --> 00:05:19.098
You want to impress and you're inspired because other people are doing other things.
00:05:19.278 --> 00:05:20.959
From a remote's work standpoint.
00:05:20.988 --> 00:05:21.949
It's not a problem for me.
00:05:21.978 --> 00:05:30.079
Usually the problem that we experienced as digital nomads is not knowing when to turn it off because it's just so accessible.
00:05:30.678 --> 00:05:31.579
Go to an office.
00:05:31.608 --> 00:05:34.119
You get that physical distance between you and home.
00:05:34.178 --> 00:05:35.769
You're in work mode and the same thing.
00:05:35.769 --> 00:05:38.079
When he come off, come home, you shut it off.
00:05:38.108 --> 00:05:39.968
You get on the train and you shut it off mentally.
00:05:40.358 --> 00:05:44.259
When you got your computer sitting in the other room, it's just too easy to access.
00:05:44.259 --> 00:05:49.038
So I'd say that the main problem is knowing when to when and how to set those types of boundaries.
00:05:49.132 --> 00:05:53.961
And it's something that the whole, the digital nomad community, we talked to a lot of these people and they have the same types of issues.
00:05:53.992 --> 00:05:59.122
They have to send some sort of boundaries, but they don't just work themselves into a stupor.
00:06:00.112 --> 00:06:02.422
I'm a big believer in work life balance.
00:06:02.422 --> 00:06:14.951
And I think one of the things I appreciate about somebody who's got a digital nomad life is you get a chance to get out and experience different cultures, different, attitudes towards business and work life.
00:06:15.192 --> 00:06:24.711
Have you found that you've really been able to take things back into, your own personal work ethic based on your travels and the things that you've seen and experienced another.
00:06:24.742 --> 00:06:25.221
Cultures.
00:06:25.622 --> 00:06:25.742
Okay.
00:06:25.802 --> 00:06:31.281
Spend the most meaningful thing that I've ever done is sign up for this and travel and work, for a number of different.
00:06:31.851 --> 00:06:33.141
From a business perspective.
00:06:33.291 --> 00:06:33.982
Absolutely.
00:06:34.012 --> 00:06:40.302
Just the inspiration that you get from other people I'm teaching other people, SEO, I'm worth other people.
00:06:40.331 --> 00:06:41.478
And we We'll do a skill share.
00:06:41.478 --> 00:06:49.348
if you're adept in a particular area, you can share that with other people and give them like a training course, like a introductory training course.
00:06:49.858 --> 00:06:52.309
And it's, um, makes you think of new ways.
00:06:52.309 --> 00:06:56.528
I think you understand your skill set and much better when you're forced to teach it.
00:06:56.829 --> 00:07:00.519
So I've taught this so many times that I've gotten better at teaching and it's making my writing better.
00:07:00.968 --> 00:07:02.809
so from that standpoint, it's been helpful.
00:07:02.809 --> 00:07:05.598
It's also helpful in talking with people in different.
00:07:06.108 --> 00:07:08.149
And with different skill sets, they do the same thing.
00:07:08.149 --> 00:07:12.139
And you're inspired in your job thinking, Oh my God, I've got, there's so much more potential.
00:07:12.199 --> 00:07:21.252
And web design, you know, I'm working with a web designer, hanging out with a web designer every day and they got these new insights and you're like, okay, I can use this in my company immediately.
00:07:21.514 --> 00:07:33.165
So from a professional standpoint, it's been very good, but also from a personal standpoint, I don't think there's many things more valuable than, embracing other cultures and learning about other cultures.
00:07:33.584 --> 00:07:34.665
it makes the world.
00:07:35.235 --> 00:07:37.845
A little bit smaller and less scary.
00:07:37.875 --> 00:07:41.435
The more you experience other people in different, like very different cultures.
00:07:41.925 --> 00:07:42.884
good examples.
00:07:43.334 --> 00:07:50.954
I was in Bolivia and you wouldn't think this, but you go to Bolivia and he walked down the street and everyone's wearing old bowler caps.
00:07:51.444 --> 00:07:53.245
Mostly the women wearing old bowler caps.
00:07:53.245 --> 00:07:53.964
What is that?
00:07:54.024 --> 00:07:54.805
What is that all about?
00:07:54.834 --> 00:07:55.985
It's so unusual.
00:07:56.584 --> 00:08:01.535
And come to find out, Europe accidentally sent a huge shipment of bowler caps.
00:08:02.134 --> 00:08:05.824
They sent it to the wrong place and landed somewhere in Bolivia and they all loved him.
00:08:05.824 --> 00:08:10.264
And so it turned into a fashion for over a hundred years, almost 200 years.
00:08:10.264 --> 00:08:12.964
Now people started wearing bowler caps because of an accidental.
00:08:13.384 --> 00:08:16.714
A ship accidentally landed near the Olivia and brought him up there.
00:08:17.144 --> 00:08:19.214
these are things that you just wouldn't learn, having.
00:08:19.814 --> 00:08:24.975
If you're not traveling and experiencing these cultures and really, getting a feel and empathy for different.
00:08:25.084 --> 00:08:26.524
Different people, different cultures.
00:08:26.795 --> 00:08:28.504
So it's been incredible for me.
00:08:28.595 --> 00:08:30.524
Like it's, I wish I would've done it sooner.
00:08:31.274 --> 00:08:31.845
It's crazy.
00:08:31.875 --> 00:08:38.955
I think the statistic here in the States is totally like something around 10% of the population has a passport.
00:08:39.355 --> 00:08:40.884
it's a very small number.
00:08:40.975 --> 00:08:42.024
It's a very small number.
00:08:42.294 --> 00:08:43.164
I won't be towns.
00:08:43.254 --> 00:08:43.855
Yeah.
00:08:44.195 --> 00:08:45.184
that's fascinating.
00:08:45.571 --> 00:08:47.240
There's so much to see out there.
00:08:47.480 --> 00:08:50.798
So I know, uh, your day job is, is Brafton.
00:08:50.859 --> 00:08:52.629
You're the chief marketing officer there.
00:08:52.629 --> 00:08:56.879
Talk a little bit about how you got there and what your role is, uh, at Brafton.
00:08:57.105 --> 00:08:57.434
Yeah.
00:08:57.434 --> 00:09:01.365
So I, like I said, I'm the chief marketing officer at Brafton and I started back there.
00:09:01.784 --> 00:09:02.355
A long time.
00:09:02.355 --> 00:09:03.945
It's almost about eight years ago.
00:09:04.245 --> 00:09:08.384
I started as like a content strategist would be the equivalent of what it is today.
00:09:08.384 --> 00:09:09.495
So working with clients.
00:09:09.764 --> 00:09:16.294
Looking at their website and, determining what types of content to create from an SEO standpoint, from a reader standpoint.
00:09:16.684 --> 00:09:19.404
It was, um, just typical account management work.
00:09:19.404 --> 00:09:22.455
You're doing some strategy, your, Trying to keep your clients happy.
00:09:22.514 --> 00:09:23.205
That whole thing.
00:09:23.764 --> 00:09:26.585
and I took, I immediately took an interest in SEO.
00:09:26.634 --> 00:09:30.654
That was like a side part of the job, learning how to do web analytics and SEO.
00:09:30.822 --> 00:09:35.172
But for me, that just clicked, you have one of these things in your life every now and then.
00:09:35.562 --> 00:09:37.902
Somebody gets some sort of skill that just makes sense.
00:09:37.932 --> 00:09:39.371
Like you just, you see it.
00:09:39.861 --> 00:09:40.491
Like artwork.
00:09:40.522 --> 00:09:42.201
And that always happened with me with SEO.
00:09:42.231 --> 00:09:43.072
It just made sense.
00:09:43.581 --> 00:09:45.501
So I just kept pushing along that vein.
00:09:46.221 --> 00:09:48.971
And, started learning more and more about it.
00:09:49.062 --> 00:09:50.861
And Brampton was great.
00:09:50.892 --> 00:09:51.011
Cause.
00:09:51.011 --> 00:09:54.642
They carved out specific roles for me, where I could do SEO related stuff.
00:09:54.642 --> 00:09:57.072
And eventually I moved out of the client work.
00:09:57.072 --> 00:09:58.902
I haven't talked to a client quite a long time.
00:09:59.442 --> 00:10:05.881
And, I started working internally for the brand and specifically doing a lot of the SEO work type of stuff.
00:10:06.422 --> 00:10:10.672
And then over the past three years, I've Stuck with SEO because that's my baby.
00:10:10.672 --> 00:10:11.572
That's my passion.
00:10:11.631 --> 00:10:12.231
I love it.
00:10:12.261 --> 00:10:20.772
But, it's moved into more of a broad, like general, marketing type of role, a typical marketing type of role, as you would think of it.
00:10:21.341 --> 00:10:25.532
Email campaigns, SEO content, all that kind of stuff.
00:10:26.282 --> 00:10:31.871
So that was pretty much the evolution, but the through line really here as always been SEO has always been web analysts.
00:10:31.902 --> 00:10:33.552
Cause that's been my real fascination.
00:10:34.361 --> 00:10:34.961
Since the beginning.
00:10:35.032 --> 00:10:44.861
I've been looking forward to this conversation because I really wanted to drill into some SEO ideas and talk a little bit about strategies that you found are working.
00:10:45.221 --> 00:10:53.631
So one of the questions that I have is, SEO is evolving, Google changes their algorithms, but it is the Holy grail of marketing, It's content that.
00:10:54.111 --> 00:10:59.451
Gets exposed and people find it without you necessarily having to pay for any advertising to get people there.
00:10:59.812 --> 00:11:03.532
But there are all these rules on what works and what doesn't work.
00:11:04.131 --> 00:11:09.172
For example, I see out there that they say, if you're going to do a blog post, you want it to rank.
00:11:09.172 --> 00:11:11.991
It should be somewhere in the 1700 word.
00:11:12.211 --> 00:11:18.751
Range, but then you go and you look for certain keywords and you see what the top ranking pages are.
00:11:19.022 --> 00:11:23.522
And they're these short little articles, they're you know, a couple hundred words at best.
00:11:23.922 --> 00:11:25.422
Is there really a rule?
00:11:25.822 --> 00:11:27.172
For content length.
00:11:27.572 --> 00:11:31.611
No, there's not as a matter of fact, Should we go on a tirade shold we.
00:11:32.481 --> 00:11:33.381
Should we do this?
00:11:33.851 --> 00:11:38.121
I would say the majority of things that you hear about SEO are.
00:11:38.172 --> 00:11:38.892
Wrong.
00:11:38.934 --> 00:11:41.004
For the most part and over complicated.
00:11:41.634 --> 00:11:41.815
Alright.
00:11:41.815 --> 00:11:48.534
So if we think about SEO, what it, wasn't the first thing that comes to mind when I say SEO, like what concept comes to mind?
00:11:49.225 --> 00:11:51.745
Keyword rankings, organic content.
00:11:52.524 --> 00:11:52.884
Yeah.
00:11:52.884 --> 00:11:59.575
So a lot of it is, I think that's probably a better starting point, but when you say SEO too, A lot of people.
00:11:59.674 --> 00:12:05.044
a lot of people Freeze up a lot of small business owners, one person organization to say SEO to them.
00:12:05.075 --> 00:12:10.835
If they don't have a background in it immediately is an overall overwhelmed white washing on their face.
00:12:10.865 --> 00:12:11.375
They're just.
00:12:12.245 --> 00:12:12.754
Terrified.
00:12:12.815 --> 00:12:14.927
It's it's almost like, you know, bringing your car to the mechanic.
00:12:14.988 --> 00:12:21.388
You have no idea what is wrong with your car and you're stressing the mechanics going to tell you something that's truthful.
00:12:21.538 --> 00:12:22.378
Same thing with SEO.
00:12:22.408 --> 00:12:24.418
I talked to a lot of small business owners and.
00:12:24.837 --> 00:12:34.197
They don't know the first thing about it and they just get overwhelmed when they assume it's going to be way over-complicated over their head and they're going to need some sort of specialist, to help them do it very technical.
00:12:34.197 --> 00:12:35.548
They always think it's very technical.
00:12:35.638 --> 00:12:41.038
Truth of the matter is that we SEO is this whole SEO community as over complicated.
00:12:41.081 --> 00:12:44.681
SEO to a point where it's almost like a black box to most.
00:12:44.861 --> 00:12:47.591
To most people, to most specifically, small business owners.
00:12:48.221 --> 00:12:52.121
Which is definitely untrue and it also doesn't help.
00:12:52.241 --> 00:12:52.871
Doesn't help it.
00:12:53.432 --> 00:12:55.711
so the way I look at it is SEO.
00:12:55.772 --> 00:12:58.172
This is something that can absolutely be done.
00:12:58.532 --> 00:13:04.442
By anybody by any small business owner, anybody that's trying to get their business off the ground can absolutely do it.
00:13:04.981 --> 00:13:11.052
The problem is just overlooking the over complication that has been put out there by my people in this market.
00:13:11.172 --> 00:13:12.751
Yeah, let me explain here.
00:13:12.802 --> 00:13:16.072
Mostly what people hire SEOs to do.
00:13:16.471 --> 00:13:18.451
If you've got a small business owner, it happens all the time.
00:13:18.481 --> 00:13:20.522
They're going to try to find some SEO vendor.
00:13:21.131 --> 00:13:26.375
And what you're going to get is an SEO vendor that does a lot of technical SEO things.
00:13:26.716 --> 00:13:28.275
They're going to throw a technical SEO.
00:13:28.306 --> 00:13:29.895
It's a whole sub sect of.
00:13:30.375 --> 00:13:35.625
Search engine optimization and that's about 95% of what's taught go out there and search SEO.
00:13:35.985 --> 00:13:43.125
You're going to tell you how to do title tags, metadata, all kinds of things that usually frees people up and they think I can't do this kind of thing.
00:13:43.306 --> 00:13:43.605
right.
00:13:43.696 --> 00:13:45.405
That's about 95% of it out there.
00:13:45.405 --> 00:13:47.505
And that's about 95% of what you're going to pay for.
00:13:47.905 --> 00:13:49.975
Problem is, these are a set of rules.
00:13:49.975 --> 00:13:55.946
Like most of what you see out there you read about, and most of what you get, these are a set of rules that basically.
00:13:56.785 --> 00:14:04.885
Is tech is actually SEO and it will keep your website running, but it really does nothing for your performance.
00:14:05.066 --> 00:14:07.706
So if you're a small business owner and you want.
00:14:08.216 --> 00:14:09.176
To get more traffic.
00:14:09.235 --> 00:14:10.105
You want to get more traffic?
00:14:10.105 --> 00:14:11.395
Cause he want to make more sales.
00:14:12.025 --> 00:14:18.145
Doing technical SEO and working with these SEO agencies, 95% of the time, we'll probably do nothing.
00:14:18.806 --> 00:14:25.706
Because technical SEO is basically just keeping the cars, the tires on your car.
00:14:25.735 --> 00:14:30.775
If I can use an analogy, pretend that, your website is a car and the SEO are the tires.
00:14:31.015 --> 00:14:31.285
All right.
00:14:31.916 --> 00:14:37.196
Replacing the tires will never make your car faster, but a pop tire we'll slow it down.
00:14:37.865 --> 00:14:42.546
Google has a website analysis tool, That gives you a score zero to 100.
00:14:42.796 --> 00:14:45.885
Red, yellow, green, how your website is performing.
00:14:46.426 --> 00:14:50.056
Is that where technical SEO is going to show up?
00:14:50.456 --> 00:14:57.385
Generally that's 99% of the time when you use one of these tools and it tells you is your site SEO optimized.
00:14:57.625 --> 00:15:02.186
That's what it's doing is going through these technical components and it's going through a diagnostic checklist.
00:15:02.605 --> 00:15:03.775
Are you doing with this, and this?
00:15:04.225 --> 00:15:11.066
If the answer was yes, then everybody feels good because your website is SEO optimized from a technical standpoint.
00:15:11.066 --> 00:15:11.336
Yeah.
00:15:11.395 --> 00:15:12.505
That's what you're going to find out there.
00:15:12.535 --> 00:15:13.375
That's exactly right.
00:15:14.275 --> 00:15:15.145
Oh, promise.
00:15:15.176 --> 00:15:16.556
That's not going to do anything for you.